Kakapo Systems
Call and contact center apps for Cisco BroadSoft service providers and the SMBs they serve
Highlights
- New on EvolcAdded 2026-11-06
About Kakapo Systems
Kakapo Systems develops call and contact center applications for the Cisco BroadSoft platform. Its flagship product, Unity Contact Center, combines modular agent, supervisor, dashboard, desktop, reception and mobile applications into one omnichannel platform covering voice, web chat, email, call-backs and social. Other products include Keep My Place in Queue (KMPIQ), a virtual call-back queueing tool, and Vision360, an analytics platform for BroadSoft call centers.
Customers are telecom service providers that deploy the Unity applications on their BroadSoft-based hosted UC and call center offerings, with branding for each provider. The software runs as an over-the-top cloud solution that needs no servers or network infrastructure to deploy, and the products are aimed at small and medium-sized businesses.
The company was founded in 2006 and is headquartered in London, United Kingdom, with its development office in Kerala, India. Current job openings include developer roles in India and technical support, sales engineering and business development roles in the UK.
Product: Unity Contact Center and related Cisco BroadSoft call and contact center apps, including KMPIQ virtual call-back queueing and Vision360 analytics.
Jobs at Kakapo Systems
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Website technologies
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Website detection does not establish a paid subscription or company-wide use. Tools loaded after consent or sign-in may be missed. “No longer observed” does not prove the company stopped using a tool.