Kaizo
AI quality assurance software that scores support conversations by people and AI agents for customer support teams on Zendesk and Salesforce
Highlights
- Hiring3 open roles
- New on EvolcAdded 2026-10-29
- Remote-friendly2 of 3 open roles remote or hybrid
About Kaizo
Kaizo builds AI quality assurance software for customer support. The platform scores resolved conversations against each team's own scorecard, attaches comments that explain each score, drafts coaching cards for agents and reports on service quality. It works inside Zendesk and Salesforce Service Cloud and covers conversations handled by human agents and AI agents.
Customers are customer support teams, and the company names Foot Locker, SteelSeries, Marley Spoon and Gaming1 among them. Pricing is per seat, across Insight, Intelligence and Enterprise plans.
Kaizo Operations B.V. was founded in 2018 in Amsterdam as Ticketless and renamed Kaizo in 2020. Its headquarters are in Amsterdam, and the team also works from Germany, Italy and Portugal. Gradient Ventures and Partech co-led a seed round in 2020, and the company reports $7 million raised in total. Kaizo is SOC 2 Type II audited and ISO 27001 certified. Its open roles include engineering, data science and marketing positions.
Product: AutoPilot, Auto QA, AI Coaching and Insights: AI scoring, coaching and reporting on customer support conversations, integrated with Zendesk and Salesforce Service Cloud.
Jobs at Kaizo (3)
Kaizo is hiring for 3 roles in data & AI, engineering and marketing, based in Amsterdam.
Senior Marketing Specialist
New on EvolcRemote-friendlyData Scientist
New on EvolcRemote-friendlyGoogle Cloud Platform Engineer
New on EvolcRemote-friendly
Companies hiring like Kaizo
Leadership
- Dominik Blattner · FounderSource: company website
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