its-service.de

ITS Group is a group of software and service companies. Its core products are Smallworld GIS, a geographic information system for documenting utility networks and their network logic; Lovion BIS, an operational management system for technical business processes built on equipment documentation; and NAVA, a mobile app for measuring house connections from the construction site into GIS. The group also offers IT Operations, covering application and system operation up to full support including hosting.

Customers are network operators and companies in supply and disposal, telecommunications, energy and water, industry, and public administration. The group cites more than 400 customers in Germany and abroad. It describes Smallworld GIS as the most widely used GIS for network operators and calls itself the strongest European sales partner of GE Energy for Smallworld GIS. Several group companies also run a joint Smallworld Alliance initiative.

The group is headquartered in Dortmund and describes itself as a mid-sized family-owned company. Its Polish legal entity, ITS International Services sp. z o.o., was founded in 2015. From 1 November 2026, ITS Group is taking over the business of the Grid Insight: Heat district-heating software from items GmbH & Co. KG, including its team. The careers page invites applications and lists home office, flexible working hours and a mentoring programme.

Product: Smallworld GIS, Lovion BIS and NAVA software for network operators, plus IT Operations application and hosting services.