Intradiem
Real-time workforce automation software that reassigns tasks and training for large customer service teams
Highlights
- Hiring1 open role
- New on EvolcAdded 2026-11-11
Recent signals
What changed at Intradiem in the last 6 months, newest first. Each line links to its public source.
- 20 Oct 2026 In the news · Intradiem launches Queue Optimizer intradiem.com
About Intradiem
Intradiem builds real-time workforce automation software, which it describes as Dynamic Workforce Orchestration. The platform monitors live operational data such as call volumes, agent states, task queues and backlogs, and executes user-defined rules to reassign tasks, deliver coaching, schedule training and rebalance workloads. It connects to existing workforce management, ACD, CRM and LMS systems.
Its customers are large, structured workforces, with stated work in healthcare, financial services, insurance, retail, telecoms and utilities. Professional services cover architecture design, implementation, technical enterprise setup and business consulting, and the company offers a contractual 2X ROI guarantee.
The company states it has 30 years of experience serving enterprise workforces and holds 17 patents. Matt McConnell is listed as founder and Co-Chief Executive Officer. Open roles include sales, engineering and technical experience positions, mostly fully remote in the US, with one in the United Kingdom.
Product: Dynamic Workforce Orchestration platform: a real-time rules engine that automates task allocation, coaching, training and volume response for contact-centre and service teams.
Jobs at Intradiem (1)
Intradiem is hiring for one role in sales.
Client Partner
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Website technologies
Tools and platforms detected on this company’s website, grouped by purpose. Dates record when Evolc observed them.
Analytics
- VWOMedium confidence
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- Integration code on pageinline script loader
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Recruiting
- GreenhouseMedium confidence
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- Page markupsoftware structure signature
Website detection does not establish a paid subscription or company-wide use. Tools loaded after consent or sign-in may be missed. “No longer observed” does not prove the company stopped using a tool.