HiJiffy

HiJiffy provides a guest communications platform for hotels that combines a conversational AI assistant with a staff console. According to the website, the AI answers guest enquiries across web, social, WhatsApp and OTA channels, and routes conversations it cannot resolve to the right team with context and a suggested reply.

The customers are hotels, including hotel groups, resorts, independent hotels, hostels and glamping operators. Pricing is subscription-based, with Basic, Pro and Premium plans charged monthly and scaled by the number of rooms, plus a setup fee for each group of five properties.

HiJiffy was founded in 2016 and lists its headquarters in Vidigueira, with offices in Lisbon, Porto and Barcelona; its remote team is based in Portugal, Spain, France, Germany and the UK. The website states that more than 2,600 hotels in over 60 countries use the platform. A spontaneous application position for France, Germany, Portugal, Spain and the United Kingdom is listed.

Product: Hotel guest communications platform with conversational AI, omnichannel inbox, campaigns manager and digital check-in integrations.