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Halo Service Solutions

Service management software for IT, customer service and CRM teams, sold per licensed agent to enterprises and MSPs

Ardgay, United KingdomFounded 2001usehalo.comWebsite technologies

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Highlights

  • Hiring4 open roles
  • New on EvolcAdded 2026-10-28

About Halo Service Solutions

Halo Service Solutions develops and sells service management software. Its platform covers enterprise service management, IT service management, customer service, CRM and a professional services module for managed service providers, with modules for ticketing, asset management, SLAs, change and incident management, knowledge base, billing and project management, plus Halo AI.

Customers are organisations across sectors including public sector, retail, education, healthcare, financial services, telecommunications and managed service providers. Revenue comes from subscriptions priced per licensed agent per month, billed annually, with end users and customers using the portal free of charge. An enterprise package offers unlimited licences and funded implementation for a fixed annual fee.

The company was founded in 2001 and is privately owned and self-funded. It states it has over 250 employees and supports customers in more than 75 countries. Its careers offer graduate schemes and launch programmes in the United Kingdom, Australia and the United States.

Product: Halo, a service management platform with ESM, ITSM, customer service, CRM and PSA modules plus Halo AI, sold per licensed agent.

Jobs at Halo Service Solutions (4)

Halo Service Solutions is hiring for 4 roles, mostly in customer support, based in Ipswich and Melbourne.

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Website technologies

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