Gravite
AI-powered real-time quality management platform analysing 100% of customer service interactions for contact center leaders
Highlights
- Young companyFounded 2022
- New on EvolcAdded 2026-11-02
About Gravite
Gravite builds an AI-powered quality management platform that analyses calls, emails, chats and tickets from customer service teams, scoring them against customer-defined evaluation criteria and sending real-time alerts on quality deviations.
The platform is aimed at customer service and call center leaders in medium-sized and large businesses, including regulated sectors such as banking and insurance. Pricing is published as monthly plans: a Growth plan at 450€ per month and a custom-priced Enterprise plan, with consumption based on datapoints per month.
The company is registered in France with its headquarters in Paris, and was founded in 2022. The website states that servers are hosted in France and that the platform offers 30+ connectors to CRM, contact center, ticketing and voice and chat systems.
Product: Real-time AI quality monitoring platform for customer service interactions, with automated scoring, alerting and integrations.
Jobs at Gravite
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Website technologies
Tools and platforms detected on this company’s website, grouped by purpose. Dates record when Evolc observed them.
Analytics
- Google Tag ManagerMedium confidence
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- Integration code on pageinline script loader
Chat & support
- IntercomMedium confidence
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- Integration code on pageinline script loader
- Integration code on pageinline script loader
- Integration code on pageinline script loader
Content delivery
- CloudflareHigh confidence
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- Response headerserver
- Response headerserver
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Content management
- WebflowHigh confidence
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- Website resourcedeclared script/iframe or software asset
Hosting
- AWSHigh confidence
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- Website resourcedeclared script/iframe or software asset
Website detection does not establish a paid subscription or company-wide use. Tools loaded after consent or sign-in may be missed. “No longer observed” does not prove the company stopped using a tool.