Go Digital! Direct

Go Digital! Direct s.r.o. is a Pardubice-based provider of outsourced customer care. Its website lists contact center operations across omnichannel communication (phone, e-mail, chat, social media, SMS), customer hotlines, back-office processing, external reception, outbound sales campaigns, lead generation, and digital services such as SMS, e-mailing, websites and app development.

The company serves client companies that outsource customer communication, and it also operates a personnel agency licence under which staff are placed at client sites, including sales and commission-based teams. The website does not state pricing or revenue terms. It says the company is ISO 27001:2013 certified, is a member of the ADMEZ direct marketing association, and lists first-place wins in the Czech Contact Center Award in 2017, 2018 and 2021.

The registry record gives 2017-06-29 as the founding date. The website describes contact centers in Hradec Králové, Pardubice and Žilina, and references Bratislava as a branch, and it lists 237 projects and 263 employees. The careers page lists six open roles, all for customer support, call center, e-banking support and banking advisor positions, mainly in Hradec Králové with one in Pardubice.

Product: Outsourced customer care and contact center services (omnichannel support, hotlines, back-office, external reception, outbound sales, lead generation) plus staffing via a personnel agency licence.