GLOBAL ASSISTANCE SLOVAKIA
24/7 call centre and roadside, medical, home and IT assistance for insurance clients and partners in Slovakia and abroad
Highlights
- ProfitableFY2025 net profit €32k · RÚZ
- New on EvolcAdded 2026-10-30
About GLOBAL ASSISTANCE SLOVAKIA
Global Assistance Slovakia, s.r.o. provides assistance services in Slovakia and abroad. Its core service is help in unexpected situations at home, while travelling, or when using a vehicle. Assistance types include roadside, medical, home, legal and IT assistance, along with 24/7 call centre services, claims settlement and consulting on customer centres and client communication.
Services are offered in connection with insurance products, such as travel, vehicle and home insurance. The company's clients and business partners use its call centre and assistance operations to keep communication available around the clock and to handle incident response.
The company was founded in 2004 and is headquartered in Bratislava. It is part of the Vienna Insurance Group. For 2025 it reports 94% overall reachability of its assistance centre, about 230 calls and 120 case files per day, and an average of 37 minutes to reach an incident site.
Product: Assistance services: roadside, medical, home, legal and IT assistance, 24/7 call centre services, claims settlement and insurance-related consulting.
Financials
| FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | |
|---|---|---|---|---|---|
| Revenue | €4.4M | €4.3M | €3.2M | €2.3M | €1.4M |
| Growth | +1% | +37% | +40% | +58% | — |
| EBITDA | €47k | €46k | €70k | €69k | €50k |
| Operating profit | €43k | €44k | €31k | €25k | €11k |
| Net profit | €32k | €32k | €18k | €18k | €8k |
| Net margin | 0.7% | 0.7% | 0.6% | 0.8% | 0.5% |
| Personnel costs | €151k | €144k | €77k | €77k | €70k |
| Total assets | €1.5M | €1.5M | €844k | €915k | €397k |
| Cash | €706k | €915k | €270k | €418k | €142k |
| Liabilities | €1.3M | €1.4M | €747k | €836k | €335k |
| Equity | €161k | €129k | €97k | €79k | €61k |
As filed with RÚZ (Slovak register of financial statements). Each year links to its statement.
Jobs at GLOBAL ASSISTANCE SLOVAKIA
Leadership
- Peter Ďurík · Konateľ (Managing director)Source: business register
- Vladimír Chalupka · Konateľ (Managing director)Source: business register
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