gandalf.ee
AI email support agent for e-commerce brands that answers customers and processes refunds in Shopify
Highlights
- New on EvolcAdded 2026-10-27
About gandalf.ee
Gandalf is an AI customer support system that reads incoming customer emails through Gmail IMAP, pulls orders, subscriptions and tracking data from Shopify and 17track, classifies the intent of each message and sends a reply. It can also process refunds, pause subscriptions and fire Discord alerts.
Its customers are e-commerce brands that run Shopify stores and receive support emails on cancellations, refunds, shipping questions and subscription changes. The website states that three brands currently run the system in two languages.
The website states an average response time of under 60 seconds from email received to reply sent, with the service running 24/7. The company is registered in Estonia. No founding year, office locations or hiring information are published.
Product: Automated email support agent that classifies customer emails, sends replies, issues Shopify refunds and pauses subscriptions.
Jobs at gandalf.ee
More software & saas companies
Ganttic
Online resource planning and Gantt scheduling software for teams to plan people, rooms and equipmentNew on EvolcGDPR Register
Privacy compliance software for DPOs and legal teams to manage RoPAs, DPIAs, LIAs, vendors and EU AI Act obligationsNew on EvolcGenius Sports Services Eesti
Sports data, analytics, fan engagement and betting technology for teams, leagues, brands, content owners and sportsbooksNew on EvolcGlazer Technologies
Cyber intelligence platform giving law enforcement, security and risk teams AI agents, isolated web browsing and governed data accessYoung companyNew on EvolcGuul Games
Game-based engagement software for businesses seeking to connect employees, users, and communities through playYoung companyNew on Evolc
Website technologies
Older, unverified list. Detection dates and supporting evidence are not yet available.
- Astro
- nginx