Futurelab Experience
Customer experience consulting, research and training for businesses and organizations
Highlights
- New on EvolcAdded 2026-10-28
About Futurelab Experience
Futurelab Experience advises organizations on customer experience strategy, measurement and operating models. Its services include customer interviews, journey mapping, service design and customer experience analytics.
The company offers tailored training, online courses and expert talks, as well as an AI-based interviewer for collecting feedback. Its customers include businesses and other organizations.
Futurelab Experience was founded in 2013 and is headquartered in Helsinki.
Product: Customer experience consulting, research and training, including an AI-based feedback interviewer.
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