Front

Front is a customer operations platform that brings support, sales, operations and AI agents into one shared workspace across email, chat, SMS and WhatsApp. It includes shared inboxes, ticketing, AI Autopilot and Copilot agents, quality assurance scoring, and integrations with other business tools.

The company sells subscriptions priced per seat across Starter, Professional and Enterprise tiers, with AI features sold as add-ons on lower tiers. Its website says it serves more than 9,300 businesses, and it lists customer examples across customer service, inbound sales, customer success and account management.

The website states that Front was founded in 2013, is headquartered in the United States, and has 300+ team members across 5 offices. Its job listings include engineering, product and design roles in San Francisco, Paris and remote US, plus an IT leadership role in security and infrastructure. The site reports $204M in venture funding and says ARR surpassed $100M in 2025.

Product: Shared inbox and customer operations platform with AI agents (Autopilot, Copilot), omnichannel messaging, ticketing, QA and CSAT scoring.