Focus Group

Focus Group is an independent UK business technology provider offering telecoms, connectivity, managed IT, cyber security awareness, mobile and AI solutions, including chatbots and automated workflows. The website states it is a Cisco UK Elite Partner and holds Microsoft Solution Partner designations for Security, Infrastructure and Modern Work.

The website says it serves SMEs through to global enterprises in the public and private sectors and charities. Published case studies include Somerset House, Brewers, Clipfine, Yeo Valley, RoboReception, Inkifi and Winn Solicitors. The site presents its offerings as service packages and does not describe its pricing model.

The company was established in 2003 by Chris Goodman and Ralph Gilbert, with its registered address on Ham Road in Shoreham-by-Sea, West Sussex. The website says it employs over 1000 people in offices from the south coast to Scotland. Its careers page lists open roles for solutions engineers in Basingstoke, Shoreham-by-Sea and Camberley, and a 2nd line technical analyst in Borehamwood.

Product: Telecoms, connectivity, managed IT support, cyber security, mobile and AI solutions for UK businesses, including Cisco unified communications and Microsoft Azure Virtual Desktop.