Five9
Cloud contact center software with AI agents and omnichannel routing for customer service teams
Highlights
- Hiring5 open roles
- Remote-friendly5 of 5 open roles remote or hybrid
About Five9
Five9 provides cloud contact center software. Its Genius CX platform covers omnichannel interactions across voice, SMS, email, web chat, WhatsApp and video, AI agents and agent assist, routing and orchestration of workflows, and analytics with workforce forecasting and scheduling.
The company sells this platform to contact centers. Its customers are enterprises, mid-market companies and SMEs, with sector examples including retail, finance, healthcare, hospitality and government.
Five9 was founded in 2001 and is headquartered in San Ramon, California. It has offices in San Francisco, Toronto, London, Munich, Porto, Madrid, São Paulo and Mandaluyong City. The website reports 2,600+ employees and 4,000+ customers. The company currently lists 40 open positions, mainly in engineering, AI, telecom and DevOps, IT, sales and marketing, located in India, the Philippines, Portugal, Colombia and the United States.
Product: Five9 Genius CX cloud contact center platform: Engage (omnichannel and AI agents), Orchestrate (routing and workflows), Optimize (analytics, QA and workforce management).
Jobs at Five9 (5)
Five9 is hiring for 5 roles in engineering, based in Porto. All are remote.
Telecom Engineer - Voice Deployment
Remote-friendlyStaff Information Security Engineer
Remote-friendlyCloud Governance Engineer
Remote-friendlySenior DevOps Engineer
Remote-friendlyTelecom Engineer
Remote-friendly
Companies hiring like Five9
Leadership
- Amit Mathradas · Chief Executive OfficerSource: company website
- Ajay Awatramani · Chief Product OfficerSource: company website
- Bryan Lee · Chief Financial OfficerSource: company website
- Jay H. Lee · Chief Marketing and Growth OfficerSource: company website
- Niranjan Vijayaragavan · Chief Technology OfficerSource: company website
- Rob Hornish · Chief Sales OfficerSource: company website
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Website technologies
Older, unverified list. Detection dates and supporting evidence are not yet available.
- Drupal
- Fastly
- Google Tag Manager
- Marketo
- VWO
- jQuery
- nginx