Faibrik
Customizable AI customer service software for businesses and public organizations
Highlights
- New on EvolcAdded 2026-11-03
About Faibrik
Faibrik provides a modular customer service platform that centralizes customer requests and documents, automates responses, supports service agents and analyzes customer interactions. Its modules include Cockpit, FAIQ, Kolaig and iQ.
Customers include businesses, public organizations and social housing providers. Faibrik configures modules and integrations around each client's processes and tools, and provides ongoing support.
Founded in 2018, the company is headquartered in Annecy, France. Its team includes software development, marketing, leadership and customer success roles.
Product: A modular AI-powered customer service platform for omnichannel support, automation, agent assistance and interaction analysis.
Jobs at Faibrik
Leadership
- Jérôme de Nomazy · Co-founder / CEOSource: company website
- Pierre Kauffmann · Co-founder / CTOSource: company website
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Website technologies
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Analytics
- Google Tag ManagerMedium confidence
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- Integration code on pageinline script loader
Hosting
- ApacheHigh confidence
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Detection evidence
- Response headerserver
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