EverHelp

EverHelp provides outsourced customer support operations. It runs dedicated or shared human support teams across email, chat, phone and social channels, and offers Evly, its AI agent that tags tickets, drafts replies, and resolves routine requests such as order and account changes.

The website names customers in SaaS, eCommerce, logistics, fintech and hospitality, with a listed service area of the US, Canada, the UK, Ireland, the Netherlands and Germany. Pricing is offered per agent or per ticket across dedicated, shared and talent-only models, with monthly billing and no pre-paid minimums stated.

The company was founded in 2021 according to its website and structured data, with a listed headquarters at Krakowskie Przedmieście in Warsaw, Poland. The site states a team of 1,000+ people and 125+ projects. Its 19 open roles include customer support agents and team leads for German, French, Italian and English desks, sales managers, a talent sourcer and a head of marketing. The site states PCI DSS certification and says ISO 27001 certification is in progress.

Product: Dedicated and shared outsourced customer support teams, plus Evly, an AI support agent for chat, email, social and voice channels.