Etuma
Text analytics software for organizations analyzing customer and employee feedback
Highlights
- New on EvolcAdded 2026-10-27
About Etuma
Etuma provides text analytics software that categorizes open-ended feedback by topic and sentiment, consolidating comments from multiple channels into reports and insights. It supports customer experience, NPS, market research and employee experience analytics, with web interfaces and SOAP and REST APIs.
Its users include customer experience and insight teams, contact center managers, human resources professionals, recruiters and executives. Etuma Oy is based in Muurame, Finland, and was founded in 2011.
Product: Multilingual text analytics software for categorizing open-ended customer and employee feedback by topic and sentiment.
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Website technologies
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- Apache
- Calendly
- Google Analytics 4
- Google Tag Manager
- Google Universal Analytics
- PHP
- WooCommerce
- WordPress
- jQuery