Empath+AI
AI voice analysis for regulated contact centres to identify and support customers with cognitive or mental wellbeing needs
Highlights
- Young companyFounded 2024
- New on EvolcAdded 2026-11-03
About Empath+AI
Empath+AI provides real-time vocal biomarker analysis for contact centres, detecting signs of emotional and cognitive stress in customer conversations and offering guidance prompts to agents. It focuses on anxiety, depression, mild cognitive decline and early-stage Alzheimer’s.
The company serves organisations in regulated customer-service environments. Its technology is integrated into contact centres, employee assistance programs and digital wellness journeys, and is designed to support compliance and customer care.
Empath+AI was founded in 2024 and is headquartered in Billingshurst, United Kingdom. It was co-founded by Ralph Tucker and David Basson and adapts vocal biomarker technology from Canary Speech.
Product: Real-time vocal biomarker analysis and agent guidance for identifying customer emotional and cognitive vulnerabilities.
Jobs at Empath+AI
Leadership
- David Basson · Co-founderSource: company website
- Ralph Tucker · Co-founderSource: company website
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