Eligible
Customer engagement journeys for mortgage lenders, covering retention, SVR and final-maturity moments
Highlights
- New on EvolcAdded 2026-11-03
About Eligible
Eligible provides a platform that runs customer engagement journeys for mortgage servicing. Journeys are delivered by email, SMS, QR code and app, and are built on customer and behavioural data to cover moments such as standard variable rate (SVR) switches, retention, switching and final maturity.
Its customers are financial institutions in the mortgage market, and the company describes its clients as leading lenders. Clients send a single data file, and Eligible handles the transformation, journey logic and decisioning, with updates feeding into their existing business-side applications.
Eligible was founded in 2016 and is headquartered in London. The company states that it manages over £100bn of mortgages, has supported more than 1M customers and has processed more than 850M behavioural data points. It describes itself as a fintech start-up.
Product: Configurable customer journey platform for mortgage servicing, delivered across email, SMS, QR and app channels.
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Website technologies
Tools and platforms detected on this company’s website, grouped by purpose. Dates record when Evolc observed them.
Analytics
- Google Universal AnalyticsMedium confidence
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- Integration code on pageinitialization/configuration expression
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- Integration code on pageinitialization/configuration expression
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Chat & support
- IntercomMedium confidence
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Content management
- ElementorHigh confidence
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CRM & customer data
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Forms
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Frontend frameworks
- jQueryHigh confidence
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Hosting
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Marketing & advertising
- Meta PixelMedium confidence
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- Integration code on pageinitialization/configuration expression
- Integration code on pageinitialization/configuration expression
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Website detection does not establish a paid subscription or company-wide use. Tools loaded after consent or sign-in may be missed. “No longer observed” does not prove the company stopped using a tool.
