EFSETE

EFSETE s.r.o. provides outsourced direct sales and customer care services: retail store management, telesales call centres, field force sales teams, back office staff and lead generation. Its website says services are tailored to each client's sales strategy.

Customers are companies from telecom, ICT, finance, energy, pharma, gastronomy and real estate sectors, per the site. The company describes its model as outsourcing that replaces in-house sales and service teams, with staff costs charged on a variable basis. The site also lists its own Vodafone retail stores in Ostrava, Havířov, Frýdek-Místek and Opava.

The company was founded in 2009 and is based in Ostrava, Czech Republic, with a registered address in Moravská Ostrava. The website states it has about 17 years of activity and more than 150 employees in one job listing and close to 200 team members on the homepage. Open positions include sales representatives, store sales staff, call centre team leaders and real estate brokers.

Product: Outsourced direct sales, telesales, field force, retail store management and customer care services for B2B and B2C clients.