edrone

edrone is a CRM and marketing automation platform for e-commerce. It provides prebuilt automation scenarios such as abandoned cart recovery, after-sale and loyalty flows, customer segmentation, pop-ups, web-push notifications, product recommendations, and a multichannel inbox that includes WhatsApp and Facebook Messenger.

The platform is aimed at online stores, and the website states that it has 1700+ clients. Pricing lists a free base plan with charges based on the number of active contacts and SMS credits, and states that all features are included regardless of contact count.

The company was founded in 2016 in Poland by Michał Blak and Rahim Blak, and the registry lists Kraków as its headquarters. The website mentions a Brazil branch, with open roles listed in São José dos Campos, and says the company operates in 25+ countries and has 170+ employees. It reports a Pre-A round in 2020 (US$2.5 million), a Series A in 2022, and a 2023 round of PLN 20 million led by INventures.

Product: E-commerce CRM and marketing automation platform with email, SMS, WhatsApp, web-push, pop-ups and customer segmentation.