Echo - U
Outsourced customer contact and support services for UK and international businesses
Highlights
- New on EvolcAdded 2026-11-08
About Echo - U
Echo-U provides outsourced customer contact services across voice and digital channels, including call answering, live chat, email, in-app support, helpdesk support and outbound campaigns. It also offers customer journey analysis and blended human and AI contact solutions.
Customers include businesses in logistics, e-commerce, business-to-business, care and community sectors. Services cover customer acquisition, sales, retention, satisfaction research and technical support.
Founded in 2001, Echo-U is headquartered in Newcastle upon Tyne, where it operates its head office.
Product: Outsourced inbound and outbound customer contact, technical support, customer journey analysis and human-AI contact solutions.
Jobs at Echo - U
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Website technologies
Tools and platforms detected on this company’s website, grouped by purpose. Dates record when Evolc observed them.
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- PHPHigh confidence
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Content management
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Hosting
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Website detection does not establish a paid subscription or company-wide use. Tools loaded after consent or sign-in may be missed. “No longer observed” does not prove the company stopped using a tool.