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Easiware

Customer service software with AI assistance for agents, used by consumer, retail and utility-style service teams in France

Paris, FranceFounded 2008easiware.comWebsite technologies

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Highlights

  • New on EvolcAdded 2026-10-29

About Easiware

Easiware provides customer service software that centralises contact channels, builds a customer knowledge view and uses its easiAI agent to guide advisers in real time. Listed features include channel centralisation, customer knowledge, AI, request handling, satisfaction and reporting.

Customers are customer service teams in sectors such as agrifood, cosmetics, and retail and e-commerce, from teams with fewer than 10 agents to teams with more than 50. Revenue comes from software subscriptions; the website offers a demo request and several price offers.

Easiware is a French SAS founded on 1 October 2008, with its headquarters in Paris. The website states that its platform is hosted and supported in France, is GDPR-compliant and HDS-certified, and lists integrations with tools such as Diabolocom, Axialys and Shipup.

Product: easiware, a customer service platform centralising channels, customer knowledge, AI-assisted adviser guidance and reporting

Jobs at Easiware

No open positions listed right now.

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Website technologies

Older, unverified list. Detection dates and supporting evidence are not yet available.

  • Apache
  • Google Tag Manager
  • Hotjar
  • PHP
  • WordPress
  • jQuery