E-Smart Solutions
Outsourced product recall notifications, remedies and returns for UK manufacturers under GPSR 2005 and PAS 7100
Highlights
- New on EvolcAdded 2026-11-06
About E-Smart Solutions
E-Smart Solutions Limited, trading as e-smart, runs product recall communications and returns management for manufacturers. It designs, prints and sends customer notices by SMS, email and post, manages remedies and returns, and keeps a time-stamped record of contact attempts aligned with the General Product Safety Regulations 2005 and PAS 7100:2022. The manufacturer keeps responsibility for diagnosing and correcting the fault.
The customers are UK manufacturers that need to issue product recalls. Services include contact list deduplication and address validation, returns capture, and campaign reporting delivered within 24 hours of a campaign closing. For urgent safety recalls, letters are tracked with Royal Mail and delivery is photographed.
The company was founded in 1999 and is headquartered in Maghull, Merseyside, United Kingdom.
Product: Managed product recall programme covering customer notifications, remedy letters, returns logistics and auditable recall records.
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