druglijn.be
Free, anonymous phone, chat and email help on questions about alcohol, drugs, pills, gaming and gambling
About druglijn.be
De Druglijn runs a helpline that answers questions about alcohol, illegal drugs, pills, gaming and gambling. Contact is available by phone, chat and email, and answers are personal and tailored rather than automated.
Its target users are people who use or are concerned about someone else's use of these substances or activities, including partners, parents, children, grandparents and friends. The service also offers free, anonymous self-tests, online self-help for reducing cannabis, cocaine, speed, ecstasy or alcohol use, and self-care tools for relatives. The organisation is described as a non-profit (NGO) and does not sell a product.
The helpline employs paid staff alongside a small group of volunteers, and states that it handles around 6,500 contacts per year. Its answerers receive training and supervision and refer callers to the most suitable organisation when needed, without providing therapy or binding medical or legal advice.
Product: Anonymous helpline (phone, chat, email), self-tests, online self-help and self-care tools on alcohol, drugs, gaming and gambling.
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Website detection does not establish a paid subscription or company-wide use. Tools loaded after consent or sign-in may be missed. “No longer observed” does not prove the company stopped using a tool.