DialOk Communications Finland
Outsourced customer service, phone switchboard and outbound calling for Finnish businesses
Highlights
- New on EvolcAdded 2026-10-29
About DialOk Communications Finland
DialOk provides outsourced customer service for businesses. Its services include outsourced customer service across channels, an outsourced telephone switchboard that handles incoming calls, outbound call campaigns, and additional services such as customer experience metrics and back-office support.
Its customers are businesses that outsource customer contact to DialOk. The company states that its solutions have been delivered to more than 600 customers and publishes customer stories from Tunturin Lääkärikeskus, MEKO and Cityshopper.
DialOk was founded in 2001 and is headquartered in Espoo, Finland. Its website describes the service as delivered by domestic staff. In 2026 the company received a Kauppalehti Kestomenestyjä certificate, and in 2025 it reported developing its experts' AI skills.
Product: Outsourced customer service, outsourced telephone switchboard, outbound calling campaigns and customer experience metrics.
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