destiny.be

Dstny provides cloud-based business communications: fixed and mobile business telephony managed through its Business Communications Platform (UCaaS), Microsoft Teams integration, CRM and ERP integrations, and business connectivity over VDSL, fibre and 4G/5G with managed WiFi. The Dstny Digital Assistant is an AI voicebot that answers inbound calls, records customer requests, schedules appointments and routes callers to colleagues, integrated with telephony, CRM and ticketing systems. Business analytics covers call peaks, missed calls and performance per device or location.

Customers are businesses in Belgium, from SMEs to large organisations, with sector offerings for retail, law firms and notaries, industry and manufacturing. The website names DPD, Decathlon and the province of Namur as customers. Services are sold directly and through a partner model in which partners offer Dstny's services to their own clients.

Dstny was founded in Belgium in 2008 by Samuel and Daan De Wever. The company is headquartered in Zaventem. The website states it has more than 1,000 employees in 7 countries and serves more than 5,000 businesses.

Product: Dstny Business Communications Platform (UCaaS) with fixed-mobile convergence, Microsoft Teams integration, Dstny Digital Assistant AI voicebot, business connectivity and call analytics.