Deep-Medical

AI agents that predict unused outpatient appointments, engage patients to attend and refill cancelled slots for NHS trusts

London, United KingdomFounded 2021deep-medical.aiWebsite technologies

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Highlights

  • New on EvolcAdded 2026-11-04

About Deep-Medical

Deep Medical builds AI agents that predict outpatient appointments likely to go unused, engage patients to attend, and refill slots as they open. The system runs on the patient administration and booking systems hospitals already use, including EPR and PAS, and can write bookings back into them. The company states it does not work in medical imaging or diagnostics.

Its customers are NHS trusts and US health systems with outpatient clinics. The company's first client, Mid and South Essex NHS Foundation Trust, moved from a six-month pilot to a twelve-month contract and then a three-year partnership. Reported results include a 23% reduction in missed appointments compared with best-in-class two-way SMS and an average annual capacity uplift of 10% across its client base.

Deep Medical is headquartered in London and was founded in 2021; the company says its work began in 2020. Its CEO is David Hanbury, and its advisory board includes former NHS England and NHS trust leaders. The company reports holding Cyber Essentials Plus and following the NHS Data Security and Protection Toolkit, and it is available through G-Cloud.

Product: AI agents (Predict, Engage, Fill) that forecast unused outpatient slots, personalise patient outreach and refill cancelled appointments in existing booking systems.

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