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Customer Link

Outsourced omnichannel customer service, sales and B2B telemarketing for large Norwegian brands

Kristiansand, NorwayFounded 2009customerlink.noWebsite technologies

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Highlights

  • New on EvolcAdded 2026-10-27

About Customer Link

Customer Link runs outsourced omnichannel customer service and sales operations for client companies. Its services cover customer service, sales, technical support, digital solutions and back office, plus churn-prevention programmes, customer journey work and B2B telemarketing that books meetings for clients' sales teams.

Its customers are several of the largest brands in Norway. The company operates these services on behalf of its clients across phone, e-mail and chat.

Customer Link was founded in 2009 and is headquartered in Kristiansand. It also has offices in Porsgrunn and Lillestrøm, Norway. The Kristiansand unit handles over one million phone calls, over 250,000 e-mails and over 100,000 chat conversations a year with close to 120 staff. The Porsgrunn unit, the company's oldest, focuses on subscription sales for media, publishing and membership organisations. The Lillestrøm unit has over 100 staff and works on subscription sales, customer service and B2B sales and meeting booking.

Product: Outsourced customer service, sales, telemarketing and back-office operations delivered through phone, e-mail and chat.

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