CreditCall
Outsourced call center in Slovakia for companies: customer service, telesales, market research and receivables collection
Highlights
- ProfitableFY2025 net profit €5k · RÚZ
Recent signals
What changed at CreditCall in the last 6 months, newest first. Each line links to its public source.
- 9 Jul 2026 Public contract · Won €30k public contract from Slovenská inovačná a energetická agentúra: Zmluva o poskytnutí pomoci de minimis prostredníctvom Inovačnej poukážky a komplexného online inovačného porad crz.gov.sk
About CreditCall
CreditCall, s.r.o. is a call center based in Bratislava that provides outsourced customer service and sales operations. Its services include 24/7 hotlines and help desks, telemarketing and telesales, telephone market research (CATI), receivables management with early collection, and back-office processing.
Its customers are companies in sectors such as banking, insurance, telecoms and e-commerce, including named clients such as Slovenská sporiteľňa, Orange and Packeta. According to the website, clients are charged for agreed capacity and performance rather than for recruitment, training or technology, and projects typically start with a pilot using agreed metrics.
The registry lists the company as founded on 23 September 2006, while the website states that it was transformed into its current form in 2011 and has been on the Slovak market for 20 years. Offices are in Bratislava, Zvolen, Topoľčany, Žilina and Snina, and the website reports 120+ employees and 437 projects in 2025. Open positions are listed for the call center locations.
Product: Outsourced inbound and outbound call center services: hotline and help desk, telesales, CATI market research, early collection and back office.
Financials
| FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | |
|---|---|---|---|---|---|
| Revenue | €2.7M | €2.3M | €1.2M | €1.1M | €996k |
| Growth | +17% | +95% | +10% | +8% | — |
| EBITDA | €85k | €84k | €154k | €67k | €46k |
| Operating profit | €24k | €25k | €83k | €15k | €14k |
| Net profit | €5k | €9k | €52k | €531 | €5k |
| Net margin | 0.2% | 0.4% | 4.4% | 0% | 0.5% |
| Personnel costs | €2.1M | €1.7M | €2.0M | €1.6M | €1.6M |
| Total assets | €845k | €715k | €726k | €628k | €590k |
| Cash | €155k | €102k | €219k | €92k | €173k |
| Liabilities | €673k | €501k | €510k | €474k | €437k |
| Equity | €172k | €214k | €205k | €154k | €153k |
As filed with RÚZ (Slovak register of financial statements). Each year links to its statement.
Public contracts
Contracts CreditCall signed since 1 Nov 2024, from the Slovak and Czech public contract registers. Values as published; amendments are not counted.
Customers
8 contracts with 4 buyers · €297k
| Contracts | Value | |
|---|---|---|
| Všeobecná zdravotná poisťovňa, a.s. | 1 | €177k |
| TT-IT, s.r.o. | 3 | €81k |
| Slovenská inovačná a energetická agentúra | 1 | €30k |
Open public tenders for CreditCall →
Latest contracts
- 9 Jul 2026 for Slovenská inovačná a energetická agentúra · Zmluva o poskytnutí pomoci de minimis prostredníctvom Inovačnej poukážky a komplexného online inovačného poradenstva · €30k register
- 15 Dec 2025 for TT-IT, s.r.o. · RÁMCOVÁ ZMLUVA O POSKYTOVANÍ SLUŽIEB · €43k register
- 6 Oct 2025 for Všeobecná zdravotná poisťovňa, a.s. · Rámcová dohoda o poskytnutí služieb externého call centra na odchádzajúce kampane · €177k register
- 22 Jan 2025 for TT-IT, s.r.o. · ZMLUVA O SPRACÚVANÍ OSOBNÝCH ÚDAJOV register
- 11 Dec 2024 for TT-IT, s.r.o. · RÁMCOVÁ ZMLUVA O POSKYTOVANÍ SLUŽIEB · €38k register
Jobs at CreditCall
Leadership
- Juraj Balog · zakladateľ CreditCallSource: company website
- Juraj Balogh · Konateľ (Managing director)Source: business register
- Mário Šušota · Konateľ (Managing director)Source: business register
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Website technologies
Tools and platforms detected on this company’s website, grouped by purpose. Dates record when Evolc observed them.
Content management
- WordPressHigh confidence
- First detected
- Last detected
- Last checked
Detection evidence
- Website resourcedeclared script/iframe or software asset
Forms
- Cloudflare TurnstileMedium confidence
- First detected
- Last detected
- Last checked
Detection evidence
- Integration code on pageinline script loader
- Contact Form 7High confidence
- First detected
- Last detected
- Last checked
Detection evidence
- Website resourcedeclared script/iframe or software asset
Website detection does not establish a paid subscription or company-wide use. Tools loaded after consent or sign-in may be missed. “No longer observed” does not prove the company stopped using a tool.