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Contactmedia

Outsourced call centre in France offering B2B phone prospecting, telesecretariat and AI callbots for businesses across many sectors

Avignon, FranceFounded 2006contactmedia.frWebsite technologies

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Highlights

  • New on EvolcAdded 2026-10-31

About Contactmedia

ContactMédia is a call centre based in France that provides outsourced customer relationship services. Its offer covers inbound call reception, telesecretariat, outsourced switchboard, technical hotline and after-sales service, as well as multichannel B2B prospecting by phone, LinkedIn and email, and SMS campaigns.

The company also sells AI agents under the Gaia brand, including callbots for call handling and chatbots for websites, alongside data services such as file qualification, database enrichment and targeted file sales. Its customers are companies and professionals in sectors including health, banking, insurance, industry, automotive, hospitality and education.

ContactMédia was founded in 2006, is headquartered in Avignon and has a team of 40 collaborators according to its website.

Product: Outsourced call centre services: inbound call handling, telesecretariat, B2B outbound prospecting, customer follow-up, and Gaia AI callbots and chatbots.

Public tenders won

1 tender won since 1 Jan 2024 from 1 public buyer in France, worth €950k as awarded. From EU award notices (TED) that name Contactmedia by its registry number.

  • 25 Jul 2025 SIGIDURS · Réception et traitement des appels du Numéro Vert du SIGIDURS · €950k notice

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Website technologies

Older, unverified list. Detection dates and supporting evidence are not yet available.

  • Apache
  • Bootstrap
  • Google Tag Manager
  • Google reCAPTCHA
  • Salesforce
  • jQuery