Connect Managed Services (UK)

CX transformation, contact centre platform migration and managed services for organisations running customer service operations

London, United KingdomFounded 1990weconnect.techWebsite technologies

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Highlights

  • Hiring3 open roles
  • New on EvolcAdded 2026-10-28
  • Remote-friendly3 of 3 open roles remote or hybrid

About Connect Managed Services (UK)

Connect Managed Services (UK) Limited, trading as Connect, provides customer experience (CX) services. It moves contact centre, CRM and workforce platforms to cloud or new platforms, redesigns CX operations, and runs managed services with continuous monitoring and ITIL-based service management. Its Data-Driven Insights service analyses voice, chat and email interactions using AI-driven analytics.

Customers are organisations that run customer service operations. Client case studies on the website cover financial services, insurance, utilities, travel and a debt advice charity. Engagements typically begin with data-driven insights and can continue into platform transition, transformation and a fully managed service.

The company was founded in 1990 and is headquartered in London. It also has a South African presence, with Connect SA referenced on the website and an open role based in Johannesburg. Open roles listed include a Senior Machine Learning Engineer in London and a DevOps Support Engineer in Johannesburg.

Product: Customer experience services: contact centre and CRM platform transition, CX transformation, Data-Driven Insights, and managed CX operations.

Jobs at Connect Managed Services (UK) (3)

Connect Managed Services (UK) is hiring for 3 roles in data & AI, engineering and sales, based in London and Johannesburg.

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