CloudTalk

CloudTalk provides a cloud-based business phone system and AI voice agent platform for sales and support teams. The product covers call routing, IVR, parallel and power dialers, call recording, live monitoring, analytics, AI call scoring and transcription, and integrations with CRM and helpdesk tools.

The website states that CloudTalk serves more than 5,500 businesses in over 100 countries, mainly small and mid-sized companies in sectors such as healthcare, real estate, recruitment, insurance, e-commerce and professional services. The company sells access to its platform through pricing plans with monthly or annual billing.

The website says CloudTalk was founded in 2016 in Bratislava, Slovakia by Martin Malych and Viktor Vanek, and lists offices in Bratislava, Prague, Toronto and Barcelona. The Czech entity CloudTalk s.r.o. is registered in Prague. The site reports more than 200 employees, lists a Series B funding round among its press mentions, and links to an open-positions careers page.

Product: Cloud business phone system with call center tools, dialers, IVR, call analytics and AI voice agents that handle inbound and outbound calls.