Centre Relations Clients

Centre Relations Clients is a French contact-centre company. It provides outsourced telephone reception, customer service (orders, after-sales and first-level consumer requests), sales prospecting, appointment setting, file qualification and lead management. It also runs market studies and surveys by telephone, online and face to face, offers a cloud-based remote contact centre, and provides training in call-floor management and telemarketing.

Clients named on the website include Groupe Guyot Automobile, Delafont, CRECY and Pôle Emploi Occitanie, and the company serves businesses and public organisations. Its revenue comes from contact-centre and related services.

The company was founded in 1987 and is based in Ahuy, France. It received an EcoVadis bronze medal for its CSR policy following a 2022 audit. It also launched the CRC Academy, an apprenticeship training programme in Côte-d'Or run with the training organisation Selforme.

Product: Outsourced contact-centre services: inbound and outbound telephone handling, customer service, lead management, market surveys, cloud contact centre and training.