Callity
Speech analytics software that transcribes and reviews call-centre conversations for compliance and sales quality
Highlights
- New on EvolcAdded 2026-11-03
About Callity
Callity is a speech analytics and quality monitoring solution for conversations handled by contact centres. It analyses recorded calls to give managers an overview of team activity, flag non-compliant calls and surface topics for coaching.
The product is sold to telesales and customer service operations. Customers named on the website include Julia, Acheel, Hess Automobile, Groupe Magnolia.fr, O2, ADM Value, Marketshot / Groupe La Poste and OceanCall Groupe. Testimonials describe uses such as checking mandatory announcements, reviewing sales call sequences, alerting teams to potential disputes and real-time monitoring of agent exchanges.
Callity is headquartered in Paris, France, and was founded in 2017.
Product: Speech analytics and quality monitoring software for analysing call-centre conversations, with automatic non-compliance detection.
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