brnoid.cz

Brno iD is a municipal digital platform that runs the official e-shop of the Statutory City of Brno for municipal services. Users manage public transport tickets, waste tax, family vouchers, BRNOPAS tourist cards, resident parking, library, zoo, observatory, city museum, cemetery and sports facility services from one account. The system also handles ticket sales, validation and customer accounts for the Brno Public Transport Company (DPMB), KORDIS-JMK customer centres, Brno Exhibition Centre and the Tourist Information Centre.

Customers are residents and visitors of Brno, as well as city organisations and their clients. Accounts are either basic (email and password) or verified, and verified accounts unlock the full range of online services. The platform sells services and tickets online and at branch counters.

The project was launched at the end of 2016 and is fully funded by the Statutory City of Brno. It is operated and developed by the municipal company Technické sítě Brno, a.s. The number of users surpassed 500,000 in 2023, and the platform reports over 978 thousand registered users.

Product: Single customer account and e-shop for municipal services: public transport tickets, waste tax, parking, library, zoo and museum tickets.