Better World
Customer feedback analytics platform using AI to classify and score reviews for healthcare, automotive and retail organisations
Highlights
- New on EvolcAdded 2026-11-02
About Better World
Better World provides a software platform that collects, classifies and analyses user feedback. It runs feedback campaigns through QR codes and dynamic links, connectors that gather public reviews from the web, and AI classification of verbatims by theme, with sentiment scoring, alerts and reporting. Its ontologies are tuned by industry and use case and support multilingual analysis.
Its customers are organisations in healthcare, automotive, retail, hospitality and culture, including Renault and the Assistance Publique - Hôpitaux de Paris (AP-HP). The website cites more than 50 clients.
Better World was founded in 2017 and is headquartered in Levallois-Perret, France. Its founders are Daniel Ritter (CEO) and Kevin Adda (CTO). The company began international deployments in 2026, with first clients in Switzerland and Portugal, and states that data is stored in Europe.
Product: SaaS platform for collecting customer and employee feedback, AI analysis of verbatims, sentiment scoring and reporting
Public tenders won
2 tenders won since 1 Jan 2024 from 2 public buyers in France, worth €24.0M as awarded. From EU award notices (TED) that name Better World by its registry number.
Jobs at Better World
Leadership
- Daniel Ritter · CEO & co-fondateur @Better WorldSource: company website
- Kevin Adda · Fondateur & CTOSource: company website
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Website technologies
Tools and platforms detected on this company’s website, grouped by purpose. Dates record when Evolc observed them.
Analytics
- Google Tag ManagerMedium confidence
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- Integration code on pageinline script loader
Content delivery
- CloudflareHigh confidence
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- Response headerserver
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Content management
- WebflowHigh confidence
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- Website resourcedeclared script/iframe or software asset
Hosting
- AWSHigh confidence
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- Website resourcedeclared script/iframe or software asset
Privacy & consent
- AxeptioMedium confidence
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- Integration code on pageinline script loader
Website detection does not establish a paid subscription or company-wide use. Tools loaded after consent or sign-in may be missed. “No longer observed” does not prove the company stopped using a tool.
