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Benefit Partner

Outsourced customer service and BPO for telecom, energy, e-mobility and payment companies across phone, email, chat and tickets

Austriaxeleo.comWebsite technologies

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Highlights

  • Hiring3 open roles
  • New on EvolcAdded 2026-10-28

About Benefit Partner

XELEO provides outsourced customer service and BPO services: inbound and outbound contact handling by phone, email, chat and ticketing systems, backoffice processing, and technical helpdesk and second-level support. It also offers AI-supported service processes, including automatic call transcription, multilingual AI agents and agent-assist tools.

Its customers are companies in telecommunications, energy, e-mobility and payment that want to outsource customer communication fully or partly. Services run on shared or dedicated teams, with 24/7 coverage including public holidays, and are scoped by service level from call answering to first- and second-level support.

The company states 18 years of customer service experience, more than 1 million customer contacts per year, 150+ employees and service in 10+ languages. It operates nearshore teams in Greece, Croatia and Turkey. Its job listings are based in St. Pölten, where it is currently hiring for a second-level technical customer service lead in e-mobility and for customer support staff.

Product: Outsourced customer service (voice and non-voice), backoffice processing, technical helpdesk, and AI-supported service automation.

Jobs at Benefit Partner (3)

Benefit Partner is hiring for 3 roles in customer support, based in St. Pölten.

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