Baystatehealth

Baystate Health is a not-for-profit, integrated healthcare system in western Massachusetts. It operates six hospitals, including Baystate Medical Center, Baystate Mercy Hospital and Baystate Children's Hospital, along with primary care practices, Convenient Care walk-in clinics, six emergency rooms and health and wellness centers. Featured services include cancer care, heart and vascular care, neurology, obstetrics and gynecology, pediatrics, surgery and radiology.

Its patients are residents of western Massachusetts and the wider region, and the system also serves as the regional campus of UMass Chan Medical School, training medical students, residents, fellows, nursing students and allied health students. Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

The system traces its roots to the founding of Springfield Hospital in 1883 and is headquartered in Springfield, Massachusetts. It has a workforce of nearly 13,000 team members. Current openings include registered nurses, patient care technicians, sonographers, radiologic and MRI technologists, and clinical educators at locations in Springfield, Greenfield, Northampton and Palmer.

Product: Hospital inpatient and outpatient care, emergency services, primary care, Convenient Care clinics, specialty services and the MyBaystate patient portal.