awhy.it
AI chatbots and conversational interfaces that automate customer service requests for companies, focused on Italy
Highlights
- New on EvolcAdded 2026-11-01
About awhy.it
Awhy Srl develops conversational interfaces for customer service automation. Its chatbots answer repetitive questions, pass complex cases to human chat agents, and automate processes such as orders, password resets and support tickets through integrations with back-end systems and CRMs such as Salesforce.
Customers are companies that deploy the chatbot on their websites and in other channels, with use cases listed for e-commerce, utilities, banking and insurance, and intranets. The company sells monthly plans priced by the number of interactions, with a custom tier, and has been a Kalliope (Vianova group) subsidiary since its ownership structure was described on its site.
Awhy was founded in 2015 in Bologna and lists its address in Pisa. The team worked in San Francisco from 2019. Since 2022 Nana Bianca, Sweat Equity and Kalliope (previously NetResults) have been its partners.
Product: Conversational AI chatbot and full-automation platform for customer service, with live chat agent handover and back-end integrations.
Jobs at awhy.it
Leadership
- Gianmarco Nicoletti · CTO & FounderSource: company website
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Website technologies
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