Artisiam

Contact centre strategy, technology selection and AI analytics consulting for travel, insurance, telco and retail firms

Northampton, United KingdomFounded 2000artisiam.comWebsite technologies

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Highlights

  • New on EvolcAdded 2026-11-06

About Artisiam

Artisiam Limited is a UK consultancy that designs and implements customer contact strategies and technologies. Its services cover contact centre design and review, solution evaluation and procurement, omnichannel customer experience, self-service design, solution integration and AI analytics. ALTO, an AI solution, is presented as created by the Artisiam team and powered by Sentient Machines.

The company works with organisations in travel, insurance, hospitality, media, telco, retail and the public sector. It describes itself as independent and platform-agnostic, recommending technologies against each customer's requirements. Its evaluation process covers requirements gathering, RFI and RFP construction, supplier scoring and contract negotiation.

Artisiam was founded in 2000 and is headquartered in Northampton, United Kingdom. The website states more than 25 years of experience. Its team includes staff from 2 Steps Ahead, a matrix partner firm specialising in omnichannel bots.

Product: Advisory services on contact centre strategy, technology evaluation and procurement, service design and AI analytics, plus the ALTO AI solution.

Jobs at Artisiam

No open positions listed right now.

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Website technologies

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Monitoring

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