arbitrobancariofinanziario.it

Out-of-court dispute resolution between bank clients and banks or financial intermediaries over banking and financial services in Italy

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Highlights

  • New on EvolcAdded 2026-11-03

About arbitrobancariofinanziario.it

The Arbitro Bancario Finanziario (ABF) is an alternative, out-of-court system for resolving disputes between clients and banks or other financial intermediaries concerning banking and financial operations and services. The site explains whether a dispute can be brought before the ABF and how to file an appeal, and describes the procedure followed after an appeal is received.

The ABF's users are clients of banks and financial intermediaries, and the banks and intermediaries that are parties to disputes. The site publishes ABF decisions, notices of non-compliance with its decisions, and the annual report on the ABF's activity. The annual report is prepared and published by the Bank of Italy.

The ABF's technical secretariat has offices in Bari and Turin, which are seats of the Bank of Italy, and the site advertises extracurricular internships at both. The site is available in Italian, with an English-language version linked from the home page.

Product: Out-of-court dispute resolution procedure for disputes between clients and banks or financial intermediaries, with published decisions and annual reports.

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