Almavia CX

Customer experience consultancy and CRM integrator for large French companies and public bodies, covering omnichannel, Salesforce

Paris, FranceFounded 2003almaviacx.com Website technologies

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Highlights

New on EvolcAdded 2026-10-27

About Almavia CX

Almavia CX is a French customer experience consultancy that designs and implements CX, CRM, omnichannel and digital projects. Its listed expertise areas are consulting, digital, customer relationship and omnichannel, marketing and Salesforce. It works with partner platforms including Salesforce, Ibexa, Efficy, Genesys and HubSpot.

Its clients include large French organisations such as Engie, Crédit Agricole, Fnac Darty, CNP Assurances, KFC France and the Ministère de la Culture. Typical projects cover CRM and contact-centre deployments, website and portal platforms, and Salesforce optimisation. The company sells consulting and implementation services.

Almavia CX was founded in 2003 and is headquartered in Paris. The website reports more than 140 employees at the end of 2025. It also states that its AI and data offer is co-financed by Bpifrance at 50 %.

Product: CX consulting and implementation services across CRM, omnichannel contact centre, digital platforms, marketing and Salesforce.

Public tenders won

5 tenders won since 1 Jan 2024 from 5 public buyers in France, worth €13.8M as awarded. From EU award notices (TED) that name Almavia CX by its registry number.

30 Sep 2026 Logeo Seine (76) · Accord-cadre pour la maintenance et l'évolution des applications de gestion de la relation clients basées sur Salesforce · €100k notice
13 Jan 2025 OPCO MOBILITES · Achat de licences et prestations de maintenance associées (CRM Salesforce) au profit de OPCO Mobilités · €1.7M notice
10 Dec 2024 IRD DELEGATION REGIONALE OCCITANIE · Tierce maintenance applicative, corrective et évolutive des sites web et applications PHP notice
28 Mar 2024 Région Ile de France · Mise à disposition de solution(s) en mode Saas de Gestion de la Relation aux Citoyens pour la Région Île-de-France · €8.0M notice
26 Mar 2024 GIP OKANTIS (87) · Marché n° 2023-008 AMOE/MOE portant sur le développement et l’intégration de solutions logicielles · €4.0M notice

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