8returns

8returns provides a software platform that automates e-commerce returns: a self-service returns portal for shoppers, rule-based return handling, automated refunds and exchanges, shipping label creation and tracking, and analytics.

The company sells subscription plans to e-commerce brands, with tiers (Starter, Growth, Pro) priced monthly by included returns volume and an Enterprise tier with custom pricing. The website says it serves over 400 brands and lists integrations with more than 200 e-commerce platforms and tools.

The company is headquartered in Berlin, Germany, and its website lists open positions in Berlin, including forward deployed engineering, frontend and Rails software engineering, account executive, customer success and customer support roles, and a marketing working student role. The website is published in German and English.

Product: Self-service returns portal with automated refunds, exchanges, shipping labels and return rules for online shops