VITAS

VITAS provides an AI-based virtual telephone assistant that answers incoming calls, handles standard requests such as appointment bookings and sick-leave notices, and passes the collected information to a web platform for the team. Callers can speak naturally instead of pressing keys.

Setup is done in a web browser, with call forwarding configured in the customer's existing phone system. The website states that the assistant can be configured from templates by text input in about one hour, without technical knowledge. Customer references on the site include a cooking school and a cardiovascular centre. The site offers a 30-day free trial and does not describe its pricing.

VITAS GmbH is headquartered in Nuremberg, where its office is located in the city centre. The website lists ISO 27001 certification and a C5 attestation, and the team page names a CEO, CTO and COO. The company has an open Senior Account Executive sales role in Nuremberg. The founding year is not stated.

Product: VITAS Telefonassistent: an AI phone assistant connected via call forwarding, with structured call data delivered to the VITAS web platform.