Siena AI

Siena AI sells AI customer experience agents for commerce. Its platform includes customer service, shopping, social and QA agents, along with Ask Siena, Topics Explorer and a Reviews Agent. The company says its agentic brand intelligence layer captures customer interactions to support personalization and business insights, and that the product integrates with a brand's help desk and commerce stack.

Customers are consumer and ecommerce brands. Pricing on the website has a platform fee of $750 per month and an automation pack at $0.90 per automated ticket, plus onboarding and support packages. Customer stories on the site name brands such as Spanx, Grüns, Kitsch, HexClad and Everyday Dose.

The company's About page says its founders spent over a decade as Shopify merchants; co-founders are listed as Lisa Popovici and Andrei Negrau. The website does not state a founding year or headquarters, and describes the team as globally distributed. The careers page lists 14 open roles across engineering, product, go-to-market, account management, marketing and operations, with locations including London, New York, Toronto, Lisbon and remote Europe and LATAM.

Product: AI CX agents (customer service, shopping, social, QA) and an Ask Siena brand intelligence layer that integrate with help desk and commerce stacks.