Pro Document Services

Pro Document Services, s.r.o. provides omnichannel client communication solutions, including customer communication management (design, formatting and delivery of emails, SMS, push notifications and printed documents). Its ALFA technology is presented as the platform used for these solutions.

The website describes its customers as companies in financial services, insurance, telecommunications and utilities, and names Kooperativa, ČPP, O2 Česká republika, Raiffeisenbank and Centropol as clients. The website does not describe its pricing or revenue model in detail; it describes delivering client communication projects for these customers.

The company was founded in 1999 according to the business registry, and its registered seat is in Prague 10 (Vršovice). The website states more than 20 years of experience, a strategic partnership with the Belgian firm UnifiedPost, and a recently completed change in ownership and management. It lists CEO Roman Koutník and Business Development Manager Zbyněk Zbořil.

Product: ALFA technology and omnichannel communication solutions for designing, formatting and delivering customer communications across email, SMS, push and print channels.