praxipal

PraxiPal GmbH develops Luna, an AI receptionist that takes phone calls, answers patient questions and coordinates appointments around the clock. With a practice management system (PVS) connection, Luna books appointments directly in real time; without one, it works as an assistant at the reception desk.

The customers are medical and therapeutic practices. The website states that more than 1,000 medical and therapeutic professionals use Luna and describes a setup process in which the company handles integration, configuration and go-live. The website does not describe pricing or the revenue model.

The company is headquartered in Berlin, Germany (PraxiPal GmbH, Karl-Marx-Allee 3). Its team page says that over two-thirds of the team has a technical background, with prior work at the University of Cambridge, the Hasso Plattner Institute, TU Berlin, SAP and Amazon. Open roles include sales development, account executive positions (including UK & Ireland), technical implementation management, systems administration with a VoIP focus, and product design.

Product: Luna, an AI receptionist that handles inbound patient calls, questions and appointment booking, with optional PVS integration for real-time scheduling.