Outsourcing Advantage

Outsourcing Advantage (OSA) is a nearshore business process outsourcing and staffing firm. Its site lists services including customer service, back-office support, bookkeeping, data entry, sales development, social media management, Amazon and ecommerce support, collections, medical billing, virtual assistants, appointment setting, and engineering, architecture, and graphic design staffing.

The site states that OSA serves businesses in the USA and presents its offering as tailored outsourced teams. It describes a tiered package comparison (OSA Home, Office and Premier) covering workstation and IT setup, pre-screened staff, HR compliance, non-disclosure and non-compete agreements, time tracking, quality control and weekly reporting. The website does not describe its pricing or fee model in detail.

The website lists Santiago de los Caballeros in the Dominican Republic as an OSA office location, and open roles reference Santo Domingo as well as remote positions in other countries. The website does not state a founding year or headcount. Current open roles include customer support, virtual medical assistants, appointment setters, sales development representatives, HubSpot CRM implementation, systems engineering, bookkeeping, and graphic design.

Product: Outsourced staffing of customer service, back-office, sales, healthcare admin, design and IT roles, delivered as nearshore teams for US businesses.