Itopo

Itopo is a Czech company that implements, customises and supports iTop, an open-source, web-based ITSM tool covering helpdesk, incident and problem management, change management, a configuration database (CMDB) and a user portal. Its services include installation with servers, development of extension modules, ad-hoc technical consulting billed by the hour, and service-level support packages.

The company describes itself as the exclusive certified partner of Combodo, the publisher of iTop, for the Czech and Slovak markets, and its customers are organisations that deploy iTop for IT service management. Revenue comes from implementation projects, custom development, hourly consulting and support contracts. The website states the company separated its iTop team into a standalone company in 2021 and was founded as ITOPO s.r.o. in 2022 with Prague as its registered seat.

The website also mentions plans to expand partnership activities to Poland and Hungary and lists an ArchiREPO integration for enterprise architecture. The site is published in Czech, and the contact address is obchod@itopo.cz with a phone number listed on the site.

Product: Implementation, customisation and support services for the iTop open-source ITSM platform (helpdesk, CMDB, change and incident management).